Thanks for both sharing and having a sense of humour 
All needed improvements, less daily clicking needed!
Iād also add make loot tickets bountiful! 1 monster chest requires 8 if you run 8-7. 2 chests per day means 16. So VIP should give 16 loot tickets per day, not 3 
That would also save a huge amount of wasted device energy auto-playing. Do they measure that??
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OMG, that multi summon tokens would be heaven. I had over 400 of the cheap summons saved up. Was a real pain in the ā ā ā to go through them all. I donāt let them build up like that anymoreā¦thatās for sure. HELL YES TO MULTI-SUMMON!!!
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I just want to thank the mods for all you guys do. Seldom is our voice heard and itās nice to know someone is listening!!! Once again thnx!!!
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Thanks @Dudeious.Maximus Personally I feel that answers from SG are a āwantā, rather than a āneedā; maybe Iām just aiming low? I also appreciate the candour.
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I got Atlantis coins by killing sea dragons. So in 2 month I am able to make at least one drawing. Valhalla and itās Goblins are a bad joke 1 in 30 fights and I got food. So my next Valhalla drawing will be in December 2022 or laterš. My Juwels I spend for season 4 or challenges. So good bye Valhalla you are only good for getting experiences - farming is better in Atlantis.
Cheers Reder
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Iāve been playing for over two years. I finally completed all of the TC20 roster a couple months ago, took almost a year to get the last 5 star (Marjana) running 4 camps non-stop. Incidentally, I got two of her on a ten-pull in costumes the day she came up. Never saw her from the training camp. This is ridiculous; there should be some sort of pity mechanism for heroes not yet in your roster, at least for trainable ones.
I spend minimally; I buy the monthly VIP, and a few other things here and there (like when 100 emblems come up in the goblin chest.) I also donāt play in a very active alliance, so my wars are fairly simple and I donāt get high-level titans. I donāt raid regularly so overall, I donāt experience the same pains as some players.
Still, as long as weāve brought up QOL, a couple of things irk the crap out of me:
Event pulls: There is no reason TC20 heroes should be in there. Youāre still far more likely to get a 3 star than a 4 or 5; they should be all event heroes anyway.
Power creep on season stages: I get they want to give some idea of increasing difficulty, but this gets annoying very quickly. Thereās no reason a team of maxed 5 stars with 4 star troops and high talent tree levels should be doing piddly damage. Itās not difficult, but it robs you of any sense of power youāve built up, and itās very time-consuming just to get through a battle. Yes, I could use multiples of a color, but then you run into situations frequently where you have no usable matches. Itās lose-lose.
Troop leveling: I can take a new 5 star from 0 to max in a couple months tops just using the cheapest option for 1 and 2 star training. Why in godās name is the only real source of troops stage farming (the trainable ones are a joke in regards to cost, time, and yield) and why do they offer such piddly experience? I figure itāll take the better part of a YEAR to max a 4-star troop.
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That would be amazing if we could! We have been playing for over 3 years I currently have SIXTEEN 5 stars waiting on the last ascension and I canāt get the materials needed. They are SO difficult to come by. Empires āclaimsā they dontā use algorithms but I think they do, I get the same damn heros constantly, I get next to NO troops, my highest Troop in over 3 years is a 15! That is an algorithms, plain and simple. My Alliance constantly complains about not getting what they need the seasoned players, but I am sure this too will fall on deaf ears of the staff I am glad you brought this up again.
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Another way to ask the question or to think about this:
Do casinos give feedback if you complain about odds? No, probably not because they canāt change the odds behind a given casino game
How about if you want to give feedback about the amenities or VIP stuff, like free buffet and dinner for spending $X? Possibly. Depends who you talk to at the casino
Youāll get more dialogue from a casino than this mob simply because with a casino there are actual humans you can interact with in person instead of what happens here through a forum that isnāt even visited by them save for some token staff who are just puppeteering for short term appeasement
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Some people liked what theyāve seen, I donāt. I think the fact that the staff doesnāt even know what the players want and have to ask mods tells us something. They just donāt care enough to come here and read.
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I actually wanted to reply to a different post, but it has already been closed (not mergedā¦ just closed).
A couple of people laughingly said, āwould it even make any difference if the company responded to customer complaints?ā
Umā¦ yes, yes it would. Very much so.
There are companies I have done business with in the past. And when I had a problem with the products or service? I contacted their customer support.
If their customer support was awful? I never gave them another dime of my money ever again.
Those few companies that actually went the extra mile to correct their mistakes and apologize for them, however? I am still doing regular business with those companies today.
So yes. It absolutely does matter.
But what are the complaints about?
The odds of summoning? Well they are advertised, you choose whether you want to roll those dice.
You complain of the odds in a casino and see if you get the management down to discuss your concernsā¦well itās never happened in any casino Iāve ever been in.
Are we complaining about the functionality? The game works so what more do we want there?
So if the complaints are about certain QoL changes like the Alchemy Lab having an easier way to bulk load, I can get behind that.
But mostly the threads just turn into an angry mob rabble and tbh Iād just shut the door and ignore it as well.
They have a game they have made available, you have a choice whether you play it or not.
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Summoning odds are what they are. I think theyāre crap, but if they donāt want to change them? Thatās fine.
At least maybe loosen the restrictions on access to S2 heroes? Seeing as how we are now on S4? I donāt think thatās too much to ask.
If I went to a car dealership and they tried to charge me 2021 new car prices for a 2018 modelā¦ Iām fairly certain I could find a manager who would be willing to lower that price significantly.
Would you at least agree with that?
I can say with almost absolute certainty that most people would not pay full retail price for a 3 year old car, even if it had zero miles on the odometer. Unless that car was some kind of one-of-a-kind classic collectable, which most heroes in this game certainly are notā¦
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Sure I can get behind that. I think S2 should now effectively become the same as S1. Move all the heroes into TC20.
I donāt spend any money in that portal anymore, not sure what the metrics are but I guess whilst it remains profitable they will keep the Atlantis portal alive. But close it as far as Iām concerned.
I just donāt see a AMA still thing ever happening. It would become a mess real quick.
But if you just go with selected āsanitisedā questions itās not going to appease everyone either.
At this stage I just accept the game for what it is and my decisions to play it hinge entirely on whether Iām still having fun in it. When I get to the stage where Iām ready to switch to the rabble Iāll just walk away. Same as I always do.
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Iāll repeat what many others have said, that if it were not for the alliance / community aspects of this game, I would have already dropped it a long time ago. I just figure that, as long as Iām still here playing and trying to āgit gudererā to help my alliance and all, well how can I git guder? Get more 5* heroes? Iām on it. Iām trying. Got 2 TC20s running full time, just started my first HA10 retraining, farming all the dumb Valhalla and whatever nonsense just to pull another 3* after X hours of grinding (stupid pathetically low summoning odds)ā¦
Iām trying to make my roster more useful and relevant to keep up withā¦ well, you know, all the crazy new stuff they keep releasing that Iām somehow never lucky enough to pull for myself. But Iām failing to do so, because the only way to keep up with it all is to spend tons of money that I donāt have (and even if I did have it, I wouldnāt spend it on this.
Iād hate to bid a permanent farewell to this game, as I have friends here, and it was a fun game for me once upon a time - but Iād hate even more to have to spend myself into bankruptcy just to try to stay somewhat relevantā¦ I canāt do it and I wonāt do it. Game still is somewhat fun for me sometimes - I enjoy wars, but I feel like useless dead weight when my opponents have teams that I can barely even make a dent on.
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Wellā¦ They are actually not very visible.
Why not write that under the hero as it shows up?
HOTM 1.3%
Legendary 1.0%
Dawa way too much%
But the real question isā¦
Do we really think the game would be as profitable if the proper information that many canāt calculate was shown?
Drawing this hero costs on average 7000+$.
Iād say no, although humanity keeps astonishing me since social medias 
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Not only thatā¦ but when a portal says you have a 1.5% chance to pull a legendary heroā¦ it does not specify which legendary hero that will be. If you have a 1.5% chance to pull a legendary from a subset of heroes, and there are 10 legendary heroes in that set, but youāre only really interested in 1 in particularā¦ your actual odds of pulling that specific hero are 0.15%.
Yes, that is how gatcha gambling works. I get the impression from your posts that you think this model is good? I happen to disagree. I think gatcha is garbage. I think itās a horrible way to monetize a product. By that, I donāt mean to say that itās not successful. Itās obviously successful for the company selling it. But I think itās an awful rip off to anyone who buys it.
Thatās just my opinion though. You are of course free to disagree and support it, if you actually believe that it is a good model.
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Hah! Quite true.
Whether people decide to spend or not, whether they can afford to or not, I think itās important for them to fully understand ahead of time just how low the odds really are.
I constantly complain about how low the odds are, and most donāt listen.
Then they buy a 10 pull and complain that they didnāt get any 5*s? Youāre not supposed to get a 5 star hero from a 10 pull. Not realistically at least.
Thatās why I donāt buy gems anymore. They are not worth the price.
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Different types react differently.
1 - Some develop immunity in that they stop caring how bad the odds are, but keep spending anyway out of habit.
2 - Some develop immunity in that when they donāt get what they want, they spend even more until they get what they want.
3 - Some develop immunity by stopping their spending altogether.
4 - Then, some others too, get really mad and feed all of their roster to Aife, come on here to tell SG to go to hell, then uninstall the game.
I went with the third option for now. But I havenāt completely ruled out #4. 
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You guys are both right, however I think Iām going to settle this in favour of TGW because the monetization strategy here is predatory and manipulative. Theyāre hiring psychologists to have you spend on mobile games and work on that so itās not like you canāt help it, they are making you helpless on purpose.
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Beg your pardon, sir butā¦
Many people CANāT see that.
In my alliance there is a whole family playing (mother, father, daughter).
With the exception of the 10yo daughter they are fairly educated people (master degree) butā¦
They donāt know about statistics and probability because in my country very few people have to study it to get a master degree.
TBH even a Ph.D.
Iāve literally held online session on telegram to explain how this works and what they are expected to get with a certain āinvestmentā.
One of my favourite alliance member instaquit.
They say the forum is full of negativityā¦
I disagree. I think itās full of bias.
Any time a new hero pops we see screenshots of suspiciously good draws and that creates illusions. Because under those screenshots nobody writes how much it cost.
And even if it was cheap there is no disclaimer on how unlikely that is.
Many lack the tools and - I realize that different cultures have different perception on this - itās not their fault.
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