Claim Your Gift at the New Empires & Puzzles Store! 💎 [NEW WEEKLY GIFT AVAILABLE NOW]

News & Updates
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If you are experiencing issues with claiming the free Gems, please try the following troubleshooting steps:

  1. Make sure you are using the default browser of your mobile device
  2. Check that you are not using incognito or private browsing mode
  3. Try to enter the website directly by typing www.empiresandpuzzles.com into the address bar
  4. If you are still experiencing issues, clear the browser cache and try again
  5. If you are still experiencing issues, try switching your phone’s default browser to another app and try again from Step 1

Please note that after you have claimed the Black Friday Gift (350 Gems) from the Empires & Puzzles website, you need to reopen the game to receive them from your game Inbox.

If you are using an iPad, your Safari browser may be ‘pretending’ to be a desktop browser and getting stuck on the QR code page. In this case, please switch to the “Mobile Website” view by tapping the “AA” button in the address bar and then “Request Mobile Website”.

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