Change of help address

Bugs & Issues
1

What are these changes? I cannot log in via the email that I have always used.

It will redirect me to a different address, why?

https://smallgiantgames.helpshift.com/login/?next=%2Fhc%2Fen-us%2F

2

I think the help adress is changed in v31 or v32 version…

3

The problem is I can’t log in anymore.

4

Have you tried submitting a support ticket :thinking:

https://support.smallgiantgames.com/hc/en-us/requests/new

5

Yes, automatically directs me to the site.
https://smallgiantgames.helpshift.com/login/?next=%2Fhc%2Fen-us%2Frequests%2Fnew%2F
I can’t log in here.

@KiraSG Could you please help?

6

@Szarlotka simply remove the “login” part

So go to https://smallgiantgames.helpshift.com

7

This URL is not supported anymore. Please use the in-game support button where you can find all the FAQ articles as well.

More information here:

https://smallgiantgames.helpshift.com/a/empires-puzzles/?p=web&s=contact&f=how-to-contact-support

I’ll close this topic.