Cant buy gems with Google Play

I went to buy the Halloween special and Google play got my money buy when I go to the gem store it just spins loading but it never stops, I cant buy anything? Help Please

Here is the FAQ answer for android purchase issues:

If that doesn’t help, I suggest contacting Game Support directly:

https://smallgiant.zendesk.com/hc/en-us/requests/new

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I wanted to buy some gems (via google play) but it does not work. The window where you can choose that, only turns, so it shows that it is on the load! Loading … "and again and again this little gyro which turns, until then an error message appears but then quickly disappears and it starts all over again?

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