So the App Store says version 1.10.4. My game says version 1.10.2. The App Store says Open and not update. This is messing with raiding and I can’t see any of the winning lineups from the Guardians event. Boo.
I have tried to refresh the App Store by pulling down and have also powered down my phone. No change.
I did a hard close and restart on my phone, but that didn’t work. Eventually I deleted the app and reinstalled (while trying not to have a heart attack), which worked.
Thanks for the response, but it appears you did not see the original message. The update was listed in the store (1.10.4) but it would not allow me to download it, only open my current version. That typically happens when a user has the most recent version already installed. It looks like the app store mistakenly thought I had the updated version, but I did not. I am all set now, but that looks like a different problem.
I had the same problem. The update option instead of open appeared just 2 min ago. It’s frustrating since I looked in store, saw that my version was 10.4, opened the game and a few min later I was kicked out because of the dropped support.
I had the same issue - on BOTH the iPad and the iPhone. I confirmed I was at the latest OS, I had already updated the app 2 days ago, but it would not let me play because it expected an update, which was nowhere to be seen in the app store (except for the latest updated item, from 2 days ago). I couldn’t understand what was meant by “sweeping down to refresh” in the app store. I never had to do that, but once I figured it out, it worked. I’m back in business. (on BOTH devices)
That problem seems to be fault of ios11, it does not happen only with E&P. It has been happning all the time with a couple of other games. I have an old tablet with ios 9 where it nver happens