Purchased the Brawler Pack, for 300 gems but did not receive everything. I only received the 3 characters, but none of the tokens? I rebooted 2 times and it has been 5 hours.
Please send this information, along with your game account number for E&P. You can find this either on the load screen (at the bottom right), or when you select Menu–>Options–>About from the in game menu (will show upper left). The address to send to is firstname.lastname@example.org
I hope it gets resolved quickly for you!