Hi i have been banned from the chat. No one sees my messages and it disappears after i log off and go back to the game
How can this be resolved?
Well… did you do something worthy of being banned from chat? 
Did you get any warning, or message that you were banned?
Frankly, I have no idea how the chat works and who bans, just curious.
Only SG can give info on and/or resolve chat bans. Please contact Game Support:
https://smallgiant.zendesk.com/hc/en-us/articles/360000542934-How-to-Contact-Support-v1-9-7-onwards-