Since update on 2/7/19 two of my alliance teams are not showing on battle screen during prep phase. Both teams were in previous wars, both have updated to new version. What is going on? Please help! Thxs marge32179…The Marley Army
zephyr1
February 8, 2019, 11:15pm
2
First, to ask what is probably a stupid question, are they both still opted into War when they look at their checkbox?
Assuming so, I’d suggest they submit tickets to support, since it may be something specific to their accounts.
Starting from our version 31 update, we ask all players to use the in-game Support button when submitting a new support request. You can find the Support button by tapping ’ MENU’, then 'OPTIONS’ and selecting the ’ SUPPORT’ -tab. Please browse or search the support articles to find quick help on your issue. If the articles are not helpful or your issue needs personal assistance, tap ‘NO’ at the bottom of any article and you will be able to reach an agent.
Further information here:
We ask a…
Please don’t respond to this post…we didn’t notice #of teams on opposing side. Very sorry!
1 Like
zephyr1
Closed
February 8, 2019, 11:27pm
4
Closing at request of @marge32179 . If you run into unrelated bugs, just open a new thread.