Fierce
February 11, 2019, 7:02pm
1
A friend has requested to Join my alliance. I’m a leader. Their request is not showing in chat like normal. I have signed in and out of my account. I have restarted my phone. They sent me a vid of them doing the Join request, and they did it right with no errors.
Help.
zephyr1
February 11, 2019, 7:42pm
2
You could try making your alliance Open just while they’re joining, and then change it back to Invite Only after.
Otherwise I’d suggest contacting support, since it sounds like something might be amiss. Here are the instructions if you need them:
Starting from our version 31 update, we ask all players to use the in-game Support button when submitting a new support request. You can find the Support button by tapping ’ MENU’, then 'OPTIONS’ and selecting the ’ SUPPORT’ -tab. Please browse or search the support articles to find quick help on your issue. If the articles are not helpful or your issue needs personal assistance, tap ‘NO’ at the bottom of any article and you will be able to reach an agent.
Further information here:
We ask a…
Fierce
February 11, 2019, 10:11pm
3
Open Alliance was only thing that worked. Thank you.
1 Like
zephyr1
February 11, 2019, 10:16pm
4
Glad you got it worked out and got them into the alliance!
system
Closed
March 13, 2019, 10:16pm
5
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