It is not very normal to make 2 x10 invocations in dark element and 2 times in 10 heroes of 3 *, if this is how you take care of the people who spend money in your game I think you are going very badly, and I will Sice someone who takes like 300 euros spent
It always happens, just ask ppl or look around forums, youtube… this is why I stopped to spend my money in this game. Its pay to lose, I’m going to have my CT level 20 to try 5* hero. No one cent to this game anymore.
I’m going to do that myself, they just lost another client, if they take care of their business so little will it last.
See this recent thread for a similar conversation: