Sadly this afternoon my main playing account has gone… as I play this game on my phone, this is where my account was. In the past I down loaded it into my iPad, this account I never used . When I opened the game on my phone often but not always a post would come up about witch account I wanted… ‘benny or peter’ I would press the one I normally play. As this post was slow infrequent or not at all I could never be sure when or if it would arise. Today it came slow and I bumped the wrong one T-T now my main account is??? I’ve reloaded etc
My question is
Why is it so easy to lose ur main account and so hard to get rid of one u never use???
There are links on the page I posted that allow you to contact customer support directly with the details you have about your lost account, like user name. They need those details to have a chance of helping, and they’re not all stuff that should be posted on a public forum. Username and account identifier in particular.
At this point it’s a tech support issue, but you need to actually open a support request to get help. That page tells you how to do that, and what you ideally should give them.
Thank u :)) I have done this and I’m trying to wait patiently:)
My disappointment I really guess Lies with , how come it’s SO EASY to lose ur main account yet so hard to dump a surplus account?? Now I’m stuck with an account on lvl 1…
That is disappointing, but there is no more I can do.
This would seem to be a VERY bad glitch with the game. I am very curious as to wether I’ll see my game again
Hi again
Has anyone else had this trouble?? I’m three days and still I haven’t heard from a person.( funny as I’ve been verified twice that I’m not a robot lol). I’ve submitted my loss again and I’m hoping.
Can they get me my account back???
Will they get it back to me???
How long should I allow???
What happens to all the stuff I’ve missed while waiting???
Any hope at this point would be appreciated, thanks