Account number changes

Yesterday March 12th/2020 I tried connecting to my game, it started to load and when connecting it reloaded and a terms and conditions boxed popped up. I had no choice but to accept it and once I did it completely restarted my account at the beginning. I was logged into my correct Game Center account but now I cannot get back into my old account. I have spent loads of money on this game and I would really like my account recovered but so far I’m not getting any satisfaction. What should I do??

Have a read of this page.

Forum staff can’t assist directly with account issues, hopefully support can help :crossed_fingers:

Sorry March 12/2021… clearly I’m upset

I did try that avenue and they sent me an email saying I had to contact them through the game support. Which I did. They mailed me back asking for a purchase history for that account. So some progress is being made

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