Account Frozen!

Ok I am posting for my Alliance leader @Bzzinator .
Her account is frozen and she can not get in game.
She tried to post a T.S but it was rejected.
@Petri @Sara @zephyr1 @Rook
Please take a look at her requests or report and give her a hand.
She is a very nice person and I am asking your support.
Request num 210489 April 14th.
Tell me if you need any other information.

Have a great day.

What happened exactly when she submitted the ticket?

Was her account suspended?

She said it was rejected!
She is in work right now … she will be following this thread cause she even couldn’t post it her self … cause her accout is new as I can tell … She only can replay to a thread that made as any trust 1 level forum account.

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Nope she is a decent person no reasons to be suspended.

See if you can get her to post a screenshot of the rejection message. We may be able to troubleshoot what’s going on.

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She will join us I just sent her a link to this thread.

Awesome. We’ll see what we can do.


I received no response back on that ticket. So I submitted another request and received only information that was irrelevant

My account is in limbo. iPad accidentally broken, purchased tablet trying to get account transfer to android. iPad can’t turn on because screen is cracked.

Make sure you have followed these instructions. Please do note that it may take 1-2 business days before we are able to respond. I’m closing this as discussing or debating any individual support case is not allowed.