I’ve been off playing other mobile games, and it’s given me a good chance to muse over the pains and woes of this game, compared to other turn-based RPGs in similar genres.
In short, I love this game, and am still fond of it, but I think it suffered from a few things:
Double dependence on RNG:
You were locked into the chance of getting a character, and then again gated by RNG for ascension mats.
No ftp “hard grind” solution:
At the time of my last playing, there were no ways to “grind” towards getting the drops you needed or the hero you wanted. There were ways to increase your chances, but still, nothing was a sure bet. The inclusion of a certain way to get a specific card would make ftp players have a tangible goal, rather than saving and saving, only to have poor RNG draws. (ie, combine 20, 4* holy cards to get Joon)
Ftp and ptw gap:
The gulf between “free to play” and “pay to win” players seemed to grow. Ftp players struggled to catch up while the new meta shifts and newly released heroes were quickly integrated by the ptw player that had extra ascension mats, due to already having leveled their characters.
I hope you will find these comments helpful. And while I currently don’t plan on returning to the game, I may yet one day.