4* Winter Trainer Hero missing!


#1

The 4* Trainer Hero I got from the Save the Winter special event is missing! He’s been in my hero roster, but now he’s just not there anymore.

I am ‘sure’ I didn’t use him. Like - I certainly didn’t intent to, and don’t think I have accidentally done so. I routinely favourite mark any hero I don’t want to lose. Before I contact support - are anybody else missing him = possible bug?


#2

If you routinely favorite ALL heroes, and you’re certain you didn’t use him, you need to contact Game Support.

You can reach them from ingame (main screen) by clicking:

Menu > Other > Support (other issues)